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FAQ2020-07-24T20:52:11-07:00

FAQ

I am having trouble signing in and/or my password is not working.2020-07-16T20:25:56-07:00

Try double checking your email and password, make sure caps lock is not on. If you are still having issues, please go to the “My Account” tab where you usually sign in. There you will find an option to reset your password and access your account. If you’re still having issues please contact support@charactertree.com.

 

Will Spanish resources be included?2020-06-24T07:06:16-07:00

Yes, Spanish resources will be available. We’re also including Spanish subtitles for our 2020-2021 episodes.

What is the difference between the kindergarten and 1st grade videos?2020-07-16T20:26:31-07:00

Kindergarten videos will have classroom citizenship videos (how to stand in line, raising your hand, etc.) as well as videos that feature a positive character trait and significant figure who exemplifies that trait. Kindergarten will also have “The Character Tree Band” for students to sing along and to help reinforce classroom citizenship skills.

1st grade videos feature a positive character trait and significant figure. 1st grade episodes typically run longer than the kindergarten videos. You can view a 1st grade sample episode here.

Are the kindergarten and 1st grade subscriptions separate?2020-07-16T20:27:52-07:00

Yes, the kindergarten and 1st grade subscriptions are separate purchases.